From time to time, there may be some delays of payments to suppliers used by our plan-managed participants. Manage It strives to ensure prompt claiming and payment of all invoices, but sometimes external factors may delay these payments to the supplier.
Please review the notices below for all payment delays that we are aware of.
If you have any questions at all, please don't hesitate to get in touch.
Due to the King's Birthday public holiday in Western Australia, we will be unable to claim invoices sent by providers on the Monday. Any invoices sent to us on Monday will be processed on Tuesday 30th September 2025. We will disburse the NDIS funds received for this on the Thursday (2nd October) after the standard 24-48 hour processing time with the NDIS. We apologise for any inconvenience caused.
The NDIS, as part of their progress towards reducing fraud and non-compliant behavior, has enacted a review process for all bulk claims, which means that payments may be 24-48 hours slower than before, and payments may be delayed longer if they are under review.
Please see the following release from Disability Intermediaries Australia for more information.
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