From time to time, there may be some delays of payments to suppliers used by our plan-managed participants. Manage It strives to ensure prompt claiming and payment of all invoices, but sometimes external factors may delay these payments to the supplier.
Please review the notices below for all payment delays that we are aware of.
If you have any questions at all, please don't hesitate to get in touch.
Due to the current Microsoft outage affecting businesses and users worldwide, we have been unable to send or receive any emails, including invoices for payment from providers. This may result in a delay in the payment of invoices. We are closely monitoring the situation and will action invoice payments as soon as we are able to.
We apologise for any inconvenience.
The NDIS, as part of their progress towards reducing fraud and non-compliant behavior, has enacted a review process for all bulk claims, which means that payments may be 24-48 hours slower than before, and payments may be delayed longer if they are under review.
Please see the following release from Disability Intermediaries Australia for more information.
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